1. What does this Privacy Policy cover?

    This policy covers the Scottish Slimmers Online service - which includes the scottishslimmersonline.com website and Scottish Slimmers App. The service is operated by NutraTech Limited on behalf of Scottish Slimmers.

  2. What personal information do we collect about you?
    1. We collect the following personal information about you when you use the service:

      First name
      Email address
      Encrypted password
      Personal profile (your age, sex, height, start weight, goal weight, activity levels and any other boxes you tick during sign up)
      Photo (if you upload this to the Live Club weigh in)
      IP address
      Mobile device ID
      Your online browsing behaviour

      When you pay for a subscription via the website (ScottishSlimmersOnline.com), we use a secure payment processing company called WorldPay. The personal information you enter when making a payment falls under WorldPay's Privacy Policy. Your card payment information is not stored by NutraTech Ltd or Scottish Slimmers.

      When you buy a subscription via the Scottish Slimmers App, the in-App payment is processed by Apple iTunes (iOS devices) or Google Play (Android devices); we only keep a record of your payment in order to administer your membership.

      When you buy a subscription via the Scottish Slimmers App, the in-App payment is processed by Apple iTunes; we keep a record of the payments you make in order to administer your membership.

      When you buy a subscription via the Scottish Slimmers App, the in-App payment is processed by GooglePlay; we keep a record of the payments you make in order to administer your membership.

  3. When do we collect personal information about you?

    We collect personal information when you:

    1. Register as a member via the ScottishSlimmersOnline.com website website or App
    2. Use the ScottishSlimmersOnline.com website or Scottish Slimmers App
    3. Contact us by email or phone with a query
    4. When you use the Scottishslimmersonline.com website, we use Cookies to enable you to use the site. A cookie is a small piece of data sent from our website that is stored on your computer by your web browser while you are using the online service. We require you to allow the use of Cookies in order for the website to work correctly. For details on what Cookies we use, please read our Cookie Policy.
  4. How do we use the personal information we hold about you?
    1. We use your height and weight to calculate your BMI (Body Mass Index) - this is a safety check to ensure our service is suitable for you.
    2. We require your personal profile data (age, sex, height, start weight, goal weight and activity levels) in order to calculate your Daily Checks Allowance to help you reach your goal.
    3. Your personal information is used to enable you to access and use the service. To administer your membership, it is necessary for us to send you emails relating to payments you make and your account status. These are classed as 'administration' emails and are essential to your subscription.
    4. As part of your membership to assist you in achieving your goal, we provide a series of essential starter tips by email during your first week of membership. You have the right to opt out of these at any time (see section 6).
    5. We may use information about your online browsing behaviour collected by Google Analytics to help us improve the service and your experience. Google provides a comprehensive Privacy Policy allowing you to control how your data is used.
    6. We use your personal information to process and respond to enquiries made by you by email or phone.
    7. In the event of a suspected breach of the Terms of Use relating to you or made by you, we will use your personal information to help us investigate.
    8. We may use data that has been aggregated and does not personally identify you for purposes such as reviewing sales patterns, monitoring traffic volumes and understanding food searches and consumption behaviour, in order to manage and improve the service.
  5. Do we share your personal information with anyone else?
    1. The Scottish Slimmers Online service is operated by NutraTech Ltd on behalf of Scottish Slimmers. NutraTech and Scottish Slimmers have access to your data under the terms of the operating agreement in order to provide the service to you. Neither company will pass or share your data with any other third party. The only exception would be if we are required by law to disclose information to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence, legal proceedings or a suspected breach of the Terms of Use.
    2. If you visit the Online Forum by clicking on the 'Community' tab on the ScottishSlimmersOnline.com website, you will be taken to the Scottish Slimmers Facebook page. You will need a Facebook account to be able view the content. It is your choice whether you use the 'Community' - if you do, this falls under Facebook's Privacy Policy
    3. Should the operation of this service be transferred to a different company in the future, the new operator would be entitled to use your personal information in a way consistent with this Privacy Policy, in order to provide a continuous service to you.
  6. How you can change your email preferences
    1. You have the right to control what we contact you about. You can set your email preferences in your Scottish Slimmers Online account - via the website or App.

      To tailor the email communications we send you, follow the instructions below:

      On the website: Sign in and hover over on 'My Profile' > select 'My Account' > 'Manage my communication & privacy preferences'.

      In the App: Tap on 'More' in the bottom menu bar > 'Privacy Policy & Preferences'.

      You can also use the links in any emails you receive to manage your preferences or unsubscribe.

  7. Use of children's personal information
    1. We do not knowingly collect or store any personal information about children under the age of 18. This service sets nutritional targets based on adult requirements, and as such is unsuitable for children.
  8. Your information rights under the General Data Protection Regulations (GDPR)
    1. Your right to rectify information - if any of the data we hold about you is incorrect, you can correct this yourself in your account, or can contact us and we will correct this for you within one calendar month.
    2. Your right to be forgotten - you can request that we delete or remove your personal information from our system. This will be done within one calendar month.
    3. Your right to restrict how we use your data - you can object to us using your personal information to limit the way we use it.
    4. Your right to data portability - you can request that we provide you with a file of your personal information within one calendar month.
    5. Your right to object - you can object to us using your personal information to carry out profiling.

    If you have any questions about this Privacy Policy or wish to exercise any of your rights set out, you can contact us by emailing enquires@scottishslimmers.com. If you have not heard back from us within 7 working days, we advise you contact us by telephone to ensure your request has been received by us and processed. In UK, call FREE on 0800 36 26 36. Outside UK call +44 1224 211868. Lines are open Monday - Friday, 9am - 5pm

    You can also write to us at Scottish Slimmers, 47 St Mary's Court, Huntly Street, ABERDEEN, AB10 1TH

  9. Keeping your personal information secure
    1. We take privacy and security very seriously. The service is hosted on Amazon Web Services (AWS), a cloud computing platform with privacy features and end-to-end security built in.
  10. How long do we keep your personal information?
    1. If you have not used the service for 3 years, we will contact you by email to give you the opportunity to delete your account and all personal information from our system if you do not intend to return and use it again.
  11. Changes to our Privacy Policy

    This policy is effective from 25 May 2018 and replaces with immediate effect the previous version. We may, from time to time, make changes to this Privacy Policy - it is your responsibility to check back regularly. If a change is important or requires your consent by law, we may email you to let you know. Any changes posted on this page become effective immediately.

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